Tuesday, March 13, 2012

Tuesday, March 13, 2012 - Last Dinner with Family

Packed most of the day, and also spent an inordinate amount of time on the phone trying to get a hold put on our package so that it won’t go on the UPS truck, but rather would be held at their office so that I can pick it up on our way to Miami tomorrow. As hard as it is to believe, this was a Herculean task, as there wasn’t anyone willing to take responsibility to change the delivery. The company I bought it from said it was a third party shipper, but refused to tell me who the third party was. Eventually I was able to get UPS to confess that the actual shipper was Amazon.com, who took three chat calls before someone (in the Phillipines) was able to confirm the shipment and make the appropriate change (at 11:00 at night) so that I could pick it up. This took HOURS!!!! Customer service just ain’t what it used to be! Got to bed later than I would have liked, but c’est la vie! Still excited about tomorrow, just didn’t need the stress leading up to it.

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